Refund policy

Dark Dojo Studios, LLC - Digital Game Return & Refund Policy

Thank you for purchasing from Dark Dojo Studios, LLC. We are committed to providing a high-quality digital gaming experience for all our customers. Please read the following policy carefully before completing your purchase.

1. Digital Product Disclaimer:
All sales of digital video games and downloadable content (DLC) from Dark Dojo Studios, LLC are final. Due to the nature of digital products, once a game has been purchased and downloaded or activated, it is considered "claimed," and therefore non-refundable and non-returnable.

2. No Returns or Refunds:
We do not offer returns, exchanges, or refunds for any digital purchases once the game has been delivered and the license has been activated. This includes, but is not limited to:

• Full game purchases

• Downloadable content (DLC)

• In-game purchases

• Early access or pre-order content

3. Exceptions:
The only exceptions to this policy may be if the product is found to be defective or malfunctioning in a manner that cannot be resolved via an update or patch. In such cases, please contact our support team at support@darkdojostudios.com within 7 days of purchase, providing a detailed description of the issue. We will review your request and determine if a replacement or alternative solution is possible.

4. Account or Technical Issues:
If you experience issues with your purchase due to technical difficulties, such as game installation, download errors, or account access problems, please reach out to our customer support team for assistance. We are happy to help resolve any issues you may encounter.

5. Contact Information:
If you have any questions or concerns regarding your purchase, please don’t hesitate to contact our support team:
Email: support@darkdojostudios.com

By completing your purchase, you acknowledge and accept these terms.

Thank you for your understanding and continued support of Dark Dojo Studios, LLC.